How Wallet And Account Data Is Used
We collect details needed to create and protect your account, such as your phone number, verification status, login records, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment reference and status so we
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can match activity to the correct account without storing details that the payment provider keeps separately. We may use access logs to investigate an unusual login, repeated verification failure or a stalled wallet status. Cookies help us keep your session active and remember selected settings on
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mobile or desktop. We retain records only for operational, dispute and legal needs, then remove or anonymise them under our retention process. This policy applies where local law permits, and any access or eligibility question depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.